The challenge
An education provider outgrew an off-the-shelf LMS that could not handle their cohort model, buckled during live sessions, and offered no usable mobile experience for students on patchy connections.
What we did
- Designed a cohort-based data model rather than forcing the platform into a course-based one
- Built video delivery with adaptive bitrate for weak mobile connections
- Added offline lesson downloads for students with unreliable data
- Load-tested to 25,000 concurrent users before launch, not after
- Gave instructors a dashboard showing who is falling behind, and when
The result
Supports 18,000 concurrent learners across web and mobile. The figures below are measured against the three months before launch, using the client's own analytics rather than ours.
18k
Concurrent learners
99.95%
Uptime
+44%
Course completion
4.7★
App rating
”
Our previous platform fell over every time we ran a live session. This one has not gone down once in eighteen months, including during our largest intake.
NR
Nandini RaoHead of Product, SkillForge
